My wife phoned in the order which was a large pepperoni pizza. She told them that she had a coupon for their customer appreciation. They told her the pizza would be ready in 25 minutes. We waited a little while then drove down the street to pick it up.
When we got there I told her I would wait in the car while she went in to get it. After 10 minutes of waiting I shut the gas guzzler off. After 20 minutes my wife came out with a tiny pizza.
Me: “I thought we got a large pizza!?”
Her: “It was a mess! I told the guy at the counter that we ordered a large pizza. He told me that the medium was the same price.”
What!!!??? Listen dude. Listen to your logic. You just told my wife that she paid for a large pizza but instead of giving her that large pizza you gave her a medium pizza. And your reason is because they cost the same.
My wife ordered a large pizza and you gave her a medium! How dense are you? Papa Johns calls this Customer Appreciation! But you did not appreciate my wife’s business.
I will no longer be eating at Papa John’s! They have horrible customer service and their pizza is #2 compared to Dominoes hand-tossed pizza.
Just to be fair I won’t blame all Papa John businesses. I will blame the one we purchased our pizza from which is:
Papa John’s Pizza
1931 South Main Street,
Joplin, MO
(417) 626-7171
